Booking policies
The fine print.
These policies keep bookings fair for everyone. Please take a moment to read before securing your appointment.
Deposits
- A £10 non-refundable deposit is required to secure every appointment.
- Appointments are not confirmed until the deposit has been received.
- Bookings made without a deposit will not be held.
- The deposit is deducted from your final balance.
Rescheduling
- 48 hours' notice is required to reschedule.
- Deposits may be transferred once to a new date.
Cancellations
- All deposits are non-refundable.
No-shows
- Clients who fail to attend may be refused future bookings or required to pay in full up-front.
Late Arrivals
- More than 15 minutes late may result in cancellation or a late fee.
Hair Preparation
- Arrive with clean, fully-dried hair, free of heavy product build-up.
- Previous hairstyle must be removed (unless hair removal is booked as an add-on).
Extra Charges
- Additional charges may apply for: extra length, extra density, hair removal, hair supply, stitch parting, heart parts, curved parts and combination styles.
Photos
- Photos and videos may be taken after your appointment for my portfolio and social media, unless you request otherwise.
Payment Methods
- Cash, bank transfer, or card payment link.
Agreement
- Booking an appointment confirms you have read and agreed to all booking policies.